Privacy Policy

Effective Date: 1 january 2025

Last Updated: 13 November 2025

Welcome to SB7. Your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, mobile app, or make a purchase from SB7.

By using our services, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information to improve your shopping experience and ensure smooth transactions.

a. Personal Information

When you register, place an order, or contact us, we may collect:

Full name
Phone number
Email address
Delivery/billing address
Payment details (processed securely through third-party payment gateways)

b. Non-Personal Information

We may also collect:

Browser type, device information, and IP address
Usage data (such as pages visited, time spent, and clicks)

This helps us improve website performance, security, and user experience.

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Send order confirmations and updates
Improve our website, products, and services
Provide customer support
Notify you about promotions, discounts, and new arrivals (only if you subscribe)
Prevent fraud and ensure secure transactions

3. How We Protect Your Information

Your data security is our top priority. We use industry-standard security measures including SSL encryption, firewalls, and secure servers to protect your personal information.

We never sell, rent, or share your personal data with unauthorized third parties.

4. Sharing of Information

We may share limited information only with:

Trusted service providers (e.g., delivery companies, payment gateways) to complete your order.
Legal authorities if required by law or to protect SB7’s legal rights.

All third-party partners are obligated to maintain confidentiality and data protection.

5. Cookies

We use cookies to enhance your browsing experience. Cookies help us:

Remember your login preferences and shopping cart
Personalize your experience based on your previous visits
You can choose to disable cookies in your browser, but some features may not work properly.

6. Your Rights

You have the right to:

Access, update, or delete your personal information
Opt out of promotional messages at any time
Request clarification about how your data is being used

To exercise these rights, please contact us at [insert your official email address].

7. Data Retention

We retain your information only for as long as necessary to:

Complete your purchases
Comply with legal obligations
Resolve disputes or enforce agreements

After that, your data will be securely deleted.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those third-party sites. Please review their privacy policies separately.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Please check back periodically to stay informed.

10. Contact Us

If you have any questions, concerns, or feedback about our Privacy Policy, please contact us:

📧 Email: [insert support email]

📞 Phone: [insert customer service number]

🏢 Address: [insert your business address, e.g., Dhaka, Bangladesh]

SB7 is committed to protecting your privacy and ensuring a safe, enjoyable online shopping experience for every customer.